SHIPPING AND DELIVERY POLICY

Last Updated: November 10, 2026

At Rahulda, operated by Birbhum Fashion, we aim to deliver your orders safely and as quickly as possible. This Shipping and Delivery Policy explains how orders are processed, shipped, and delivered.

1. Order Processing

  • Orders are processed after successful order placement and payment confirmation, where applicable.
  • Orders are subject to product availability and order verification.
  • Processing and dispatch may take additional time during holidays, sales, or high-demand periods.
  • Once your order is dispatched, you may receive a shipping confirmation and tracking details, where available.

2. Shipping Locations

We currently accept orders for delivery to serviceable locations within India.

Delivery availability depends on the serviceability of your PIN code and the courier partners operating in that area.

3. Shipping Charges

  • Applicable shipping charges, if any, will be displayed during checkout before you complete your order.
  • Shipping charges may vary depending on the delivery location, order value, package weight, or applicable delivery conditions.
  • Any applicable additional charges will be communicated before order confirmation.

4. Estimated Delivery Time

Estimated delivery times may vary depending on your location, courier availability, weather conditions, and other operational factors.

Where available, the estimated delivery date or delivery information will be displayed during checkout or communicated through your order confirmation.

Delivery estimates are indicative and may change due to circumstances beyond our control.

5. Order Tracking

Where tracking facilities are available, customers may receive tracking information through SMS, email, WhatsApp, or other available communication channels.

Customers can use the tracking details to check the current status of their shipment.

6. Delivery Delays

Although we make reasonable efforts to deliver orders within the estimated time, delays may occur due to:

  • Courier or logistics issues.
  • Weather conditions or natural events.
  • Public holidays or transportation disruptions.
  • Incorrect or incomplete delivery addresses.
  • Other circumstances beyond our reasonable control.

We appreciate your patience in such situations.

7. Incorrect Address or Unsuccessful Delivery

Customers are responsible for providing a complete and accurate shipping address and contact number when placing an order.

If delivery fails because of an incorrect address, unavailable recipient, or unsuccessful delivery attempts, the courier may return the package to us.

Additional shipping charges may apply for reshipping, where applicable.

8. Damaged, Missing, or Incorrect Products

If you receive a damaged, missing, or incorrect product, please contact our customer support team as soon as possible after delivery.

Please provide your order number and relevant photographs or videos to help us investigate the issue.

Eligible cases will be handled according to our Refund and Returns Policy.

9. Delivery Confirmation

An order will generally be considered delivered once the courier partner confirms successful delivery at the shipping address provided by the customer.

If the tracking status shows delivered but you have not received the package, please contact us promptly so that we can assist you.

10. Contact Us

For questions or assistance regarding shipping and delivery, please contact us:

Business Name: Birbhum Fashion
Website: https://www.rahulda.in/
Business Address: Bolpur, Ballavpur Bridge, Birbhum, West Bengal – 731236, India.

Email: [Add your customer support email]
Phone: [Add your customer support phone number]

We will do our best to assist you with your order and delivery-related concerns.

By placing an order on our website, you agree to the terms outlined in this Shipping and Delivery Policy.